Resume keywords for Quality Analyst roles

Core skills

• Call and case auditing
• Root cause analysis
• CAPA
• Quality scorecards
• Calibration sessions
• Process documentation
• Coaching feedback
• Reporting

Tools and platforms

• Excel
• Power BI
• Quality management tools

Certifications

• Six Sigma Green Belt
• ISO 9001 Internal Auditor

Metrics to quantify

• audit score
• defect rate
• post-coaching improvement

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