Resume builder for Customer Success Manager roles

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We are looking for a Customer Success Manager to onboard and drive adoption for a portfolio of accounts. You will run business reviews and renewal conversations, and flag churn risk early and drive expansion. Required: hands-on experience with Onboarding, Adoption tracking, Renewal management, Escalation handling, and working knowledge of Gainsight, Salesforce, Zendesk. Preferred: Customer Success Manager Certification. Success in this role is measured by net revenue retention, churn rate, product adoption.